IT Support · ERP Support · Customer Operations
Customer Operations background with a growing focus on technical support, ERP systems, and business process optimization in Serbia.
About
Bahar Uğursal is a detail-oriented Customer Operations Specialist with experience in CRM platforms, call center systems, ticket and case management, system-based issue resolution, and secure data handling. She is currently transitioning into IT Support and ERP Support, with a strong interest in technical troubleshooting, operational process improvement, and system efficiency.
She aims to build hands-on experience in Serbia's technology ecosystem and develop long-term expertise in IT support, ERP operations, and business process optimization.
Career Objective
Gain practical experience in technical support and ERP user assistance within Serbia's growing technology sector.
Establish a technology-focused business that helps companies improve operational processes, system efficiency, and user support.
Skills
Experience
Education
Bachelor's Degree in Public Administration
2016 – 2021
Certifications
Languages
English
B1 — Intermediate
Contact
Open to IT Support, ERP Support, and Technical Operations roles in Serbia. Happy to discuss opportunities, freelance projects, or collaboration.
+381 638482779
Zemun, Belgrade, Serbia